COVID-19 (coronavirus)

In response to COVID-19 we made changes to the way we provide oversight of adult and youth custodial services.

Inspections and reviews

  • Physical visits and inspections of custodial centres will only take place at the direction of the Inspector
  • Remote visits, using appropriate technology, may be conducted on a case-by-case basis
  • We are reviewing the response to COVID‑19 in youth and adult custodial centres in NSW since the start of the pandemic

Impact of COVID-19 on custodial services

During the pandemic we will monitor the planning and response to COVID-19 by agencies that deliver custodial services.

This may require visits and/or inspections of individual custodial centres.

Official Visitor program

The Official Visitor Program has continued to operate, although necessary adjustments were initially made in response to the COVID-19 pandemic so that Official Visitors could safely provide support to inmates and detainees. A dedicated mail address continues to operate to allow inmates and detainees access the Official Visitor Program directly.

Inmates and young people can confidentially write to:

The Inspector of Custodial Services
Official Visitor Program
PO Box 85
NSW 1475

Members of the public can contact to enquire about how an Official Visitor may be able to assist a person in custody.

For more information 

Last updated:

09 Feb 2022

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We acknowledge the traditional owners and custodians of the land on which we work and we pay respect to the Elders, past, present and future.

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